Privacy Policy

Article 1 – Protection of Personal Data

This is part of the General Agreement on “Terms and Conditions” and describes the management framework of information and personal data followed on the website “Domain name of the Website” (hereinafter referred to as “Website”) of the company “https://visionofsound.gr / ELECTRONIC STORE OF SOUND TECHNOLOGY PRODUCTS, MUSICAL INSTRUMENTS AND LIGHTING” (hereinafter referred to as the “Company”).

The “Company” complies with the provisions of the European Regulation for the Protection of Personal Data (EU 2016/679) and the relevant Greek legislation (Law 2472/1997 as amended and in force), manages the Personal Data disclosed to it with the utmost care, ensuring, in any case, their protection and privacy.

The “Webpage” collects personal data that is disclosed to the “Visitor / User” when they register themselves on its services.

The management and protection “Visitor ‘s/User’s” personal data regarding the services of the “Website” is subject to the terms of this section as well as to the relevant Hellenic Republic provisions (Law 2472/1997 for the protection user’s personal data as amended and in force) as well as the European law (Directive (EU) 2016/679).

We recognize the importance of personal data protection (Law 2472 / 1997) as well as to electronic transactions and for that reason:

  • Personal Data Collection:
    • The use of the “Website” requires, in various cases, the voluntary completion of personal information by visitors and users. For example, you can provide us with your name and information to contact you, order a product or service, process an order, sign up as a subscriber to operate an online service.
    • During your visit on the “Website”, in addition to the direct collection of data, it is possible to indirectly collect information about the use of the “Website” by you as well as to the electronic services provided, with the help of various technologies. For example, when you visit the Website or sign in to an online service provided, certain information sent by your browser may be recorded, such as your IP address, type of browser, access time and the URLs of the sites that referred you to us. The personal data collected by the “Website” are as follows:
  1. General Data: Each visitor can browse the “Website” without giving any personal information. We will need personal data only when you order services or products only by voluntarily registering as a member of the “Website”. We will need personal data only when you order services or products only by voluntarily registering as a member of the “Website”.
  2. Personal data: Each visitor can browse the “Website” without giving any personal information. We will need personal data only when you order services or products only by voluntarily registering as a member of the “Website”.
  3. In order for a “User/Visitor” to became a “Registered Member” they simply have to provide the following information. a) Required information: Name, Surname, Username, Password, e-mail. b) Non-required information: Gender, Birthday, Job, Country, City, Postal Code, Street Address, Telephone Number, Mobile Number.
    • Information regarding the purchase of services and products:
  4. The online store of the “Website” operates in accordance with applicable law and safely keeps your personal data for as long as you are registered in a service of the “Website”.
  5. The personal data you declare in the online store of the “Website” are used exclusively by it, in order to support, promote and complete the transaction.
  6. The required information for the completion of each transaction is your name, phone number, address (street, city, postal code) and type of document (receipt, invoice).
  7. The “Online Store” of the “Website” does not accept direct transactions with bank cards (credit or debit) and does NOT maintain credit card numbers and security codes of buyers. The processing of personal data attached in your order, regarding the process of your successful product purchasing is carried out, under a relevant contract with the company Alpha Bank e-commerce. Transactions are protected and carried out in a secure transaction environment of this company with services such as (American Express SafeKey®, Verified by Visa, MasterCard Secure Code, alerts via e-mail). The information at this stage and all communication is transmitted / transferred via the Internet in an encrypted form (SSL 128-bit encryption) it is not accessible from the online store of the “Company’.
  8. Invoice Data: In case you choose the invoice as payment document, we need the company name, VAT number, and address of its registered office.
  9. Internet Addresses (IP Addresses): The Internet Address (IP Address) through which your computer has access to the internet (Internet), then through your web browser it will communicate with the “Website” and it is used exclusively for the collection of statistics relating to the security of transactions.
  10. Cookies: The “Website” uses the technology of cookies. Specifically, it uses “temporary cookies” (session cookies) for the following purposes:
  • To automatically identify yourself as a registered user after logging in or to browse secure subpages.
  • For your automatic identification during the execution of purchases and which are necessary for the operation of the usual application of the “electronic basket”.
  • To distribute the processing of server requests between a group of servers.
  • For the electronic identification of users already connected to social media.

Furthermore, we use “Persistent Cookies” for the following purposes:

  • To improve the performance of our website.
  • To personalize your interface and personalize the operation of our website.
    • Google Analytics Cookies: These cookies collect information about how you use the site, for example, which pages you visit most often. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website.
    • Disable Cookies: You can enable, disable or even completely delete cookies through the setup options in your browser. If you choose to disable cookies, some parts of the website may not work properly and therefore users accept this action from the beginning. You can visit the website without the permission of cookies, but you will not be able to use all the features of the website or enjoy its specific features. To change the settings of your cookies, refer to the “Help” menu of your browser.
    • Newsletters: The “Registered members” who have access to the subscription services for as long as they remain active subscribers, they have the option to choose whether to subscribe to the newsletters. The newsletters are sent from the “Website”, through the registered e-mail account provided by the “Registered Members”. The newsletters contain a summary of the products and services which the company provides as well as offers and discounts.
    • The user can register:
  1. When ordering a service or product
  2. When creating a member account
  3. from the special field Newsletters on the bottom of the “Website”.

When registering the user in the subscriber list, our company collects the name and email provided by the user.

If you do not want to receive updates (Newsletters) from the “Website” you can unsubscribe, which can be done through any email the user has received by the “Company” by clicking the “Want to unsubscribe” option.

From the 25-5-2018 with the application of the new provisions of the European Regulation for the Protection of Personal Data (EU 2016/679) the service of sending newsletters will be available only for the registered members who have access to subscription services for as long as they remain active subscribers. After the above-mentioned date the newsletters forwarding requires the explicit written consent from the active registered subscribers, whenever this is required.

  • Gathering of Personal Data: The “Company” may use your personal information collected on the “Website” for the provision of various electronic services or for informational, statistical and service improvement purposes as well as for marketing purposes.
    • The “Website” uses the personal data of “Visitors/Users” and “Registered Members” for the following reasons:
  • To inform and support its users and the selection of the content which offers to them, so that it is relevant to their general preferences.
  • To provide personalized services during your visit / use, of our website and online services, such as to provide content that interests you most or to facilitate your browsing.
  • To support the products and services you have acquired from the “Company” through the “Website” such as for your notification about updates or revisions.
  • the fulfill the respective requirements of the users regarding the services available from and through the “Website” and exclusively for communication, financial and tax purposes or for marketing purposes.
  • Links to other websites and third-party applications: The website may allow interaction with other websites where the visitor / user may have accounts (such as Facebook or other social networking sites) and provides interfaces or built-in third-party applications. Your use of such interfaces and applications is subject to the privacy policies of these websites, and the Company is not responsible for the privacy practices of the data or its content.
  • Privacy Statement – Personal Data:
    • This statement refers to the “Website”. When a request is sent online, the information provided by the “Visitor/User” is used to answer the user’s question electronically by the “Company”. Any fulfilled statements or e-mail sent by each “Visitor/User” are considered confidential.
    • The “Company” transmits their content only to the directly interested recipient and if required by law, upon a requested or even on the event that the content of the message offends the “Company” where such action is necessary in order:
  1. To safeguard company’s rights or its property.
  2. To protect the “Company” against the misuse or unauthorized use of the “Website”.
  3. To enhance “Company’s” personal security or the property of its “Visitors/Users” and of its public.
    • If a “Visitor/User” provides a false email address or attempts of pretending someone else’s place when posting online data, all information, including the IP address, will be part of investigation. The staff of the “Company” may need to process the electronic message in collaboration with its technical department. Also, if “Visitors/Users” request one of the Company’s customer service managers to assist them in any e-mail, they will be able to access the full range of information, which is relevant to the request of the “Visitor/User”, including their e-mail address and messages.
    • The details of “Visitors/Users” (name, profession, email address, home address, etc.) as well as transactions information are considered confidential, as it would be with a usual transaction in a commercial store. Therefore, “Visitors/Users” when providing data and due to the context of the transactions between two parties, will be informed by the “Company” regarding the forthcoming processing of their personal data which they provided. “Visitors/Users” have to consent and accept this process for the needs of the successful transaction.
    • It is assured that only authorized officials have access to transaction information and only when necessary. The personal data provided on the “Website” are used exclusively by it or its affiliated companies, in order to support, promote and complete the transaction.
    • The “Webpage” undertakes not to publish and / or disclose the personal data of its “Registered Members” of the “Website” to any third party or entity.
    • The “Website” may channel personal data of its “Registered Members” to third parties legal and / or natural persons only if:
  4. The channeling of personal data to legal and / or physical persons that cooperate with the “Website” is important for the implementation of the wishes and / or orders of its “Registered Members”. Legal and physical persons who cooperate with the “Website” have the right to process the personal data that the “Registered Members” of the “Website” submit to it only to the extent that it is absolutely necessary to provide support to the “Website”.
  5. It is required due to compliance with the relevant provisions of the Hellenic Republic law and to the competent and only judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions legislation to lift the secrecy of communications N.2225 / 1994).
  6. The “Website” undertakes to monitor, supervise, and notify possible leakage of data (from the moment it will be noticed and within 72 hours to the protection authority) to the Personal Data Protection Authority.
  • General terms personal data protection:
    • Data security: Any processing of personal data is carried out exclusively by persons under the control of the “Company”. For this procedure, the “Company” has selected persons with corresponding professional qualifications who provide sufficient guarantees in terms of technical knowledge and personal integrity for the observance of confidentiality. The “Company” has taken the appropriate organizational and technical measures for the security of data and their protection from accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unfair processing. These measures ensure the level of security commensurate with the risks involved in processing and the nature of the data being processed. All information, which is related to the personal data and transactions of the “Registered Members”, is secure and confidential.

 

  • Technical data protection measures: The “Website” uses security certificate technology (SSL – Secure Sockets Layer Certificate). From the start until the end of user’s connection (on-line session) with the digital platform of the “Website”, all information and personal data are encrypted based on the SSL 128-bit encryption protocol. Sensitive data such as “Security Codes” (passwords etc.), are encrypted with powerful methods of Encryption and Pseudonymisation and are stored with absolute security by the Data Protection Officer (DPO).
  • This Privacy Policy covers all personal data of the “Visitors / Users” and “Registered Members” collected by the “Website” during the visit and use of the services and pages of the “Website”. This agreement does not in any way cover the relationship between “Visitors / Users” and the “Registered Members” of the “Website” and any services that are not subject to the control and / or ownership of the “Company”.
  • Given the nature and volume of the Internet, under any circumstances, including negligence, the “Company” is not responsible for any kind of damage occurs to the “Visitors/Users” and “Registered Members” of the pages, services, options and contents of the “Website” which they proceed on their own initiative and with the knowledge of the terms hereof.
  • The “Website” provides the “Registered Members” the right to delete their personal data, to correct and / or update their personal data at any time, simply by visiting the relevant service of the “Website” or may withdraw the consent they have given for the use of their personal data by contacting the Customer Service Department.
  • Within the framework of the legislation, the “Visitors/Users” have on telecommunications privacy, the rights of information and objection for the processing of data which concerns them, provided by articles 11 until 13 of Hellenic Republic law 2472/1997.
  • Objections are addressed in writing to the company by email and must contain proof of identity of the applicant, as well as a request for specific action, such as correction, temporary non-use, commitment, non-transmission or deletion. The company responds in writing to the objections within an exclusive period of fifteen (15) days. In his reply, he informs the subject of the actions taken or, possibly, of the reasons why the request was not granted. The response in case of rejection of the objections is notified by the Company to the Personal Data Protection Authority.
  • In order to exercise the rights of the above conditions, visitor / user, data subject or his legal representative to submit by e-mail to the company a complaint stating: (a) his identity, presenting a relevant proof of public authority , (b) the specific personal data concerning his complaint, indicating also the website where they are posted, (c) his contact details (telephone, e-mail address, home address.
  • The observance of the above procedure is a binding contractual condition before any further action, public authority or court and this pre-trial concerns the users, who by entering the website accept its binding.
  • Modifications to the information in this privacy policy:
    • The “Company” reserves the right to change the terms of protection of Personal Data, in accordance with the applicable legal framework.
    • These terms of protection of Personal Data may be reviewed and updated at any time and without personal notice. For the revisions, relevant announcements are made on the home page of the “Website”. For the revisions, relevant announcements are made on the home page of the “Website”. The users of the website are kindly requested to check these terms from time to time for any changes, as the continuous use of the website implies that they accept all possible modifications thereof.
    • If a “visitor / user” does not agree with the terms of protection of personal data provided in this section must not use the services of the “Website”.
  • Applicable law: The applicable law is the same as the last section of the General “Terms and Conditions”

Article 2 – Cookies Policy

  • The “Company” adheres to a strict policy for the protection of the privacy of the visitors of the “Website”. With this note we provide you with more information on how we use electronic cookies, every time you visit our website.
  • Cookies: These are short software code texts, which are sent for storage by our company’s server to your terminal equipment with their basic function of communicating to us your browser data. Depending on their duration, cookies are either “temporary” (session cookies) or “persistent” (persistent cookies). “Temporary cookies” are cookies that are automatically deleted when you close your browser, while “persistent cookies” remain stored in your terminal equipment until the end of their predetermined validity period.
  • Use of cookies by the website: The “website” makes use of certain electronic cookies with the main purpose of making it more functional and more popular with users. Only cookies are used to facilitate the access of the “Visitor/User” to specific services of the “Website” and for statistical purposes in order to determine the areas in which the services of the “Website” are useful or popular.
  • Use of cookies by the website: The “website” makes use of certain electronic cookies with the main purpose of making it more functional and more popular with users. Only cookies are used to facilitate the access of the visitor / user to specific services of the “Website” and for statistical purposes in order to determine the areas in which the services of the “Website” are useful or popular.
  • What types of cookies do we use:

The “Website” uses the technology of cookies and especially:

  1. The “temporary cookies” (session cookies) for the following purposes:
  • To automatically identify yourself as a registered user after logging in or to browse secure subpages.
  • For your automatic identification during the completion of purchases by which are necessary for the operation of the usual application of the “electronic basket”.
  • To distribute the processing of server requests between a group of servers.
  • For the electronic identification of users already connected to social media.
  1. Furthermore, we use “persistent cookies” for the following purposes:
  • To improve the performance of our website
  • To personalize your interface and personalize the operation of our website.

Google Analytics Cookies: These cookies collect information about how you use the site, for example, which pages you visit most often. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a website.

  • What types of Cookies do we not use.

Our website https://visionofsound.gr uses only its own cookies and does not use any cookies, coming from third parties. Indicatively, we do not use cookies of internet advertising companies to record the consumer behavior of our users.

  • Disabling Cookies: You can enable, disable or even completely delete cookies through the setup options in your browser. If you choose to disable cookies, some parts of the website may not work properly and therefore users accept this action from the beginning. You can visit the website without the permission of cookies, but you will not be able to use all the features of the website or enjoy its specific features. To change your cookie settings, see the browser’s “Help” menu.
  • What kind of data do we collect through the use of Cookies

All data we collect from the use of cookies through our website “website name”, are processed and stored exclusively in the form of anonymous statistical data and do not have any direct connection with your person. Also, our company does not carry out any transaction of sale or marketing of data, collected in this way.

Through our cookies we collect and process the following types of data: Terminal equipment identification data, user’s internet protocol address, in-site navigation data as well as product / service preference information.

  • Data for executed transactions: How Do You Give Your Consent for the Acceptance of the Over Use of Cookies by Us? Simply, by entering the main page of the “Website” you receive knowledge of a relevant note for the use by us of cookies, which is in a prominent position and refers to this usage policy with relevant clear and comprehensive information. In the event that you decide to browse the subpages of the “Website” and once you have properly configured your web browser, you are free to provide your explicit and specific consent for this use. Otherwise, you must refrain from browsing the “Website” or to disable the use of cookies in your browser settings.
  • How to disable the use of Cookies: In case you wish to enable or disable the use of electronic cookies from the settings of your browser, depending on your browser visit the following websites, to learn about the necessary actions:

 

Article 3 – Applicable law – Court Jurisdiction

The above terms and conditions of use of the “Website”, as well as any modification, change or alteration are governed by and supplemented by the laws of the Hellenic Republic and the of the European Union. Any provision of the above terms becomes contrary to law, automatically ceases to be valid and is removed from the present, without in any way affecting the validity of the other terms. This constitutes the entire agreement between the “Company” and the “Visitor/User”, “Registered Member” of the pages and services provided through the “Website” and binds only them. No modification of these terms will be considered and will not form part of this agreement unless it has been formulated in writing and incorporated into it. It is expressly agreed that for any dispute that may arise in the future from the above-mentioned terms and agreements, applicable are the laws of the Hellenic Republic, the European Union laws and the jurisdiction courts of Ioannina.

 

Thank you for your participation,

 

NASTOS A. THOMAS “VISION OF SOUND”

“https://visionofsound.gr / PRODUCTS / SERVICES OF SOUND TECHNOLOGY”

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